Frequently Asked Questions

A CGM patch designed by Not Just a Patch will last up to 14 days on your skin and will improve the sensor lifetime. They will last as long as you need or as long as you allow. The average CGM sensor lasts up to 2 weeks. If you follow instructions and ensure the patches bond uninterrupted, the patches will stay as long as you need.  The Not Just a Patch non-stick section innovation allows you to change the adhesive patches as often as you like (for hygiene or style) removing the patch without compromising or pulling on your expensive CGM sensor.  

No need to leave the CGM patch off. Not Just a Patch CGM patches are designed to be breathable with medical-quality hypoallergenic adhesive to minimize any skin irritation. CGM sensor site rotation is sufficient enough for your skin to remain healthy.  

Not Just a Patch ships worldwide, with fast, fully tracked delivery to customers across the United States, Australia, the United Kingdom, New Zealand, Canada,  Ireland, Germany, the Netherlands, Switzerland, Belgium, Sweden, Norway, Finland, Denmark, Austria, Portugal, Slovenia, Hungary, and other international destinations. We have warehouses in Europe, North America, and Australia for faster, more reliable delivery. Free shipping is available on orders of 2 packs or more in eligible regions. Shipping costs and delivery times vary by destination. For complete shipping rates, delivery times, and our returns policy, see our Shipping & Returns page.

Originally designed for people living with diabetes who wear continuous glucose monitors (CGMs) and other medical devices, Not Just a Patch can also be used by anyone who wears a CGM sensor or other compatible device and wants to keep it securely in place.

Each Not Just a Patch pack contains 20 CGM patches, unless otherwise specified on the product page. This provides approximately 20 weeks of patches, depending on the application and replacement schedule.

FreeStyle Libre sensors can be covered with an appropriate adhesive overpatch. The Not Just a Patch Original patches are made from cotton and spandex, while AIR patches are made from non-woven microfiber, similar to many types of everyday clothing. We have not received reports of sensor issues caused by covering the sensor with a patch. If moisture gets underneath the patch after swimming or bathing, allow it to dry naturally and dissipate before using the sensor as normal.

Yes. Not Just a Patch offers free samples to nurses and diabetes specialists so they can provide them to their patients or clients. Healthcare professionals can apply through our Diabetes Grant Funding Program. We do not currently provide free samples directly to consumers, but we offer a 100% money-back guarantee. Consumers can also ask their Diabetes Specialist Team to apply for samples on their behalf.

Not Just a Patch uses a medical-grade, hypoallergenic acrylic adhesive designed to be gentle on skin while providing secure adhesion that last up to 14 days, depending on lifestyle and application. The patches are also water and sweat-resistant. An optional non-stick center section innovated by Not Just a Patch protects the CGM sensor without requiring the adhesive to stick directly to the device. The reported reaction rate to the adhesive is approximately 2.9%.

We all have different skin types and lifestyles, so we have tried and tested the best products and techniques to maximize the patch adhesion. For the strongest bond follow these steps:

1. Remove hair around the device site.
2. Remove oils from the skin using SkinGlee.
3. Increase the tackiness of the skin with SkinGlu.
4. Apply the Not Just a Patch designed for your device.
5. Lightly massage the patch and allow it to bond to the skin for one hour before exercising, showering, or other activities.

Yes. Not Just a Patch CGM patches are waterproof and designed to help protect your CGM sensor while swimming, showering, and during other water-based activities. They were designed by a T1D ocean swimmer specifically with active water use in mind.

Not Just a Patch patches are compatible with a range of CGM and diabetes devices, including:

• FreeStyle Libre: Libre 1, Libre 2, Libre 2 Plus, Libre 3 and Libre 3 Plus
• Dexcom: G6, G7, G7 15 Day, Stelo and Dexcom ONE+
• Medtronic: Guardian 4, Simplera, Simplera Sync, and Instinct sensors
• Omnipod devices: Omnipod 5, Omnipod DASH, Omnipod GO, and all the Omnipod devices
• MiaoMiao 1 and 2

The Original Patch, X-Patch, and AIR Patch are compatible with multiple devices. Visit the specific device category to find the right Not Just a Patch for your sensor or device.

You can view Not Just a Patch product prices in USD, AUD, GBP, EUR, or CAD by changing the currency selector at the top right of the website, next to the shopping cart. We accept international credit and debit cards in any currency, and you’ll be charged the equivalent amount in your local currency.

Using a patch for your sensor is an improvement over the standard adhesive that sensors come with. The improvement in terms of lifetime duration varies from the type of activities you are doing, to whether the patch was applied correctly. In normal use conditions, your sensor will be able to reach its entire recommended lifetime. Furthermore, we focus on the concept of changeability. One of our unique features is the “non-stick” section, meaning that the middle part of the patch will not stick to the actual sensor. This means you will be able to easily change the patches as often as you like to suit your activity or your fashion choices.